Contact Us

If you need to speak to an Officer or need an Officer for a report, call 636-797-9999

Administrative Line: 636-797-9797 Monday-Friday 8:00am-4:30pm

To report a concern or complaint on a 911 call, or to commend a Dispatcher for a job well done, please email the agency at All concerns and commendations will be investigated and a response returned to you.

In the year 2022, Jefferson County 9-1-1 Dispatch received a total of 34 concerns from citizens and agencies for which we provide dispatching service. A total of 23 of those concerns were found to have merit: 9 of which were failure to follow policy, 6 were training deficiencies, and 8 were found to be inattention to detail. The incidents were handled either by re-training or disciplinary action.

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