9-1-1 commits to providing professional, compassionate, and reliable assistance to those in need.

button-L3

To learn more about Everbridge Emergency Alerts, click the link below.

Have an Emergency? Dial 911

To learn more about Everbridge Community Alerts, click the link below.

For non-emergency calls:

Non-Emergency Dispatch

636-797-9999 - 24/7/365

Speak with a Deputy Directly

636-797-6407 M-F. 9am-5pm, Sat. 9am-12pm

Administrative Line

636-797-9797 M-F 8am-4:30pm

Jefferson County 9-1-1 is a CALEA accredited agency. CALEA (Commission on Accreditation for Law Enforcement Agencies) provides a communication center with a process to systemically review and internally assess its operations and procedures.

Jefferson County 9-1-1 Dispatch

Jefferson County 9-1-1 Dispatch has been serving the county since 1992. Originally the center was staffed by a General Manager, 3 Administrative personnel, 4 Supervisors, and 16 Dispatchers. We now have a Chief, Assistant Chief, Business Manager and 5 additional Administrative Personnel.

The Communications Division is now staffed with a Quality Assurance Manager, 4 Supervisors, 36 Full-Time Dispatchers, and 5 Part-Time Dispatchers.

The 911 Center is governed by 7 Board Members.

Meet the Board

John Scullin

John Scullin, Board Chairman

Elected 2024
4 Year Term

Perry Tindall

Elected 2024
4 Year Term
Brian Taylor

Brian Taylor, Secretary

Elected 2022
4 Year Term

David Kennedy

Elected 2024
4 Year Term
Jamie Guinn

Jamie Guinn

Elected 2022
4 Year Term
Andy Sides

Andy Sides

Elected 2022
4 Year Term

Rachelle Roe

Elected 2022
4 Year Term

Scheduled Meeting

Next Board of Directors Meeting

Date: April 24, 2024 @1:00pm

Location: Jefferson County 9-1-1 Dispatch

5475 Buckeye Valley Rd, House Springs

High Rez image

A Message from the Chief

 

As Chief, it is my honor to lead a team of dedicated public safety professionals who serve as the first link in the emergency response chain for our community. Our mission is simple but vital: to provide fast, accurate, and compassionate emergency communications to the residents, visitors, and first responders of Jefferson County.

Every call matters, and every second counts. That’s why we are committed to continuous improvement, cutting-edge technology, and ongoing training that empowers our team to respond swiftly and effectively—no matter the situation. We work in close partnership with law enforcement, fire departments, EMS, and other agencies to ensure that help is on the way when you need it most.

Whether you’re here to learn more about how 911 works, explore a career in emergency communications, or find ways to support our mission, I thank you for taking the time to visit. We are proud to serve, and we are always striving to do more, be better, and lead with integrity.

On behalf of the entire Jefferson County 911 team—thank you for trusting us when it matters most.

Sincerely,

John Whitehead, MPSA, ENP

Chief, Jefferson County 911

Contact Us

5475 Buckeye Valley Rd. House Springs Mo. 63051

Important Numbers

Non-emergency dispatch

636-797-9999 - 24/7/365

Speak with a Deputy Directly

636-797-6407 M-F 9am-5pm, Sat. 9am-12pm

Administrative Line

636-797-9797 M-F 8am-4:30pm

Scroll to Top