9-1-1 commits to providing professional, compassionate, and reliable assistance to those in need.
To learn more about Everbridge Emergency Alerts, click the link below.
Have an Emergency? Dial 911
To learn more about Everbridge Community Alerts, click the link below.
For non-emergency calls:
Non-Emergency Dispatch
636-797-9999 - 24/7/365
Speak with a Deputy Directly
636-797-6407 M-F. 9am-5pm, Sat. 9am-12pm
Administrative Line
636-797-9797 M-F 8am-4:30pm
Jefferson County 9-1-1 Dispatch
Jefferson County 9-1-1 Dispatch has been serving the county since 1992. Originally the center was staffed by a General Manager, 3 Administrative personnel, 4 Supervisors, and 16 Dispatchers. We now have a Chief, Assistant Chief, Business Manager and 5 additional Administrative Personnel.
The Communications Division is now staffed with a Quality Assurance Manager, 4 Supervisors, 36 Full-Time Dispatchers, and 5 Part-Time Dispatchers.
The 911 Center is governed by 7 Board Members.
Meet the Board
John Scullin, Board Chairman
Perry Tindall
Brian Taylor, Secretary
David Kennedy
Jamie Guinn
Andy Sides
Rachelle Roe
Scheduled Meeting
Next Board of Directors Meeting
Date: April 24, 2024 @1:00pm
Location: Jefferson County 9-1-1 Dispatch
5475 Buckeye Valley Rd, House Springs
A Message from the Chief
As Chief, it is my honor to lead a team of dedicated public safety professionals who serve as the first link in the emergency response chain for our community. Our mission is simple but vital: to provide fast, accurate, and compassionate emergency communications to the residents, visitors, and first responders of Jefferson County.
Every call matters, and every second counts. That’s why we are committed to continuous improvement, cutting-edge technology, and ongoing training that empowers our team to respond swiftly and effectively—no matter the situation. We work in close partnership with law enforcement, fire departments, EMS, and other agencies to ensure that help is on the way when you need it most.
Whether you’re here to learn more about how 911 works, explore a career in emergency communications, or find ways to support our mission, I thank you for taking the time to visit. We are proud to serve, and we are always striving to do more, be better, and lead with integrity.
On behalf of the entire Jefferson County 911 team—thank you for trusting us when it matters most.
Sincerely,
John Whitehead, MPSA, ENP
Chief, Jefferson County 911
Departments & Resources
Contact Us
Important Numbers
Non-emergency dispatch
636-797-9999 - 24/7/365
Speak with a Deputy Directly
636-797-6407 M-F 9am-5pm, Sat. 9am-12pm
Administrative Line
636-797-9797 M-F 8am-4:30pm